Privacy Policy

1. Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use the AI Responses service. We are committed to protecting your privacy and maintaining the security of your information.

2. Information We Collect

We collect several types of information:

• Personal information: Name, email address, phone number
• Business information: Business details, Google Business Profile
• Content: Reviews, responses, system settings
• Technical information: IP address, browser type, operating system

3. Use of Information

We use the collected information for the following purposes:

• Providing and operating the service
• Creating automatic responses to reviews
• Improving and developing the service
• Communicating with users
• Security and fraud prevention

4. Information Security

We use advanced security measures to protect your information, including data encryption, OAuth 2.0 authentication with Google, and secure storage in Supabase. However, no method of transmission or storage is 100% secure.

5. Sharing Information with Third Parties

We do not share your personal information with third parties, except:

• Google (for Google Business Profile API)
• Gemini AI (for generating responses)
• Infrastructure service providers (Supabase, Vercel)
• When required by law

6. User Rights

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of information processing
• Data portability
• Objection to information processing

7. Cookies

We use cookies and similar technologies to improve user experience, analyze site traffic, and for security purposes. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information as long as your account is active or as needed for service purposes. After account deletion, information will be deleted in accordance with our retention policy and legal requirements.

9. Policy Changes

We may update our privacy policy from time to time. We will notify you of significant changes through the site or via email. Continued use of the service after changes constitutes agreement to the updated policy.

10. Contact

For questions or requests regarding the privacy policy or exercising your rights, please contact:

Email: alon@bottie.ai alon@bottie.ai