Connect your Google Business Profile and Bottie drafts a reply in your tone and your customer's language within minutes of each new review. Approve it in one tap, or let it publish on its own.
Lovely spot by the water and the coffee was great. Service was a touch slow at brunch, but we'll be back.
Thanks so much, Sarah. We're thrilled you loved the coffee and the view, and you're right that brunch gets busy. We're working on speeding it up, and we can't wait to see you next time.
Set it up once, then watch every review get a thoughtful reply without lifting a finger.
One click links your locations. Bottie starts watching for new reviews the moment you connect, with no plugins and no copy-pasting.
Within minutes of a new review, Bottie writes a reply that matches your voice and answers in the customer's language.
Review and post in one tap, or set auto-publish by star rating so your best reviews answer themselves.
Ready to start? It takes less than 5 minutes
Connect Google Business ProfileAdjust the AI settings and watch the responses update instantly
2025-12-15
Amazing experience! The food was incredible and the staff was so welcoming. We'll definitely be back!
AI Reply
Thank you for your wonderful review, Yuki. We are delighted to hear that both the food and service met your expectations. We look forward to welcoming you back soon.
2025-12-10
Food was decent but the wait time was too long. Nice ambiance though.
AI Reply
Thank you for taking the time to share your feedback, Priya. We appreciate your positive comments about the ambiance and acknowledge the wait time concern. We are actively working to improve our service speed.
2025-12-08
Very disappointed. Cold food and rude staff. Won't be coming back.
AI Reply
Thank you for bringing these concerns to our attention, Mateo. We sincerely apologize for the experience you described and take this matter seriously. Please contact us directly so we can make this right.
Most tools either post robotic responses or bury you in an enterprise dashboard. Bottie does one thing well: thoughtful replies that sound like you, on your terms.
Unlimited AI replies for every location. Start free, upgrade when you are ready.
Get started with 5 AI replies per month per location
5 free AI replies/month per location
Unlimited AI replies per location
Between the kitchen and managing staff, I never had time to answer reviews. Now every reply goes out sounding like I wrote it myself. One of my regulars even mentioned how nice our responses are.
Honestly didn't think AI could match how we talk to customers. Took maybe 10 minutes to set up, and I've barely had to edit a single reply since. Wish I'd found this sooner.
We used to just ignore anything under 4 stars because we didn't know what to say. Now every review gets a thoughtful reply, and we've actually seen a few unhappy customers come back.
Answers to the questions owners ask before they connect
Bottie uses Google's Gemini AI to write a personalized reply for each review. It draws on your business description, your chosen tone of voice, the star rating, and any specific instructions you set for each review type, so every reply sounds like your business.
Yes. You can run Bottie in three modes: approve every reply yourself, full auto-publish, or a hybrid where your rules decide. A common setup is to auto-publish 4 and 5-star reviews while holding anything lower for manual approval.
Bottie replies in English, Hebrew, and Spanish. Set one default language, or use auto-match so Bottie detects the language of each review and answers in the same one.
Bottie is notified of new reviews in real time through Google Pub/Sub, so a reply is usually ready within 1-2 minutes of the review going live. In auto-publish mode it posts straight away.
Yes, and most owners do. Set specific instructions per star rating (1 to 5). For a 1-star review you might ask for an empathetic reply that offers a way to make it right, while a 5-star review gets a warm thank-you that invites the customer back.
In manual approval mode you can edit or reject any reply before it publishes. In auto-publish mode you can edit or delete a reply even after it goes live. Bottie also learns from your edits and gets closer to your voice over time.
Bottie connects through the official Google Business Profile API using OAuth 2.0, so we never see or store your Google password. Your data is encrypted and stored securely in PostgreSQL, and refresh tokens are encrypted with AES-256.
Yes. The free plan covers one location and up to 5 AI replies per month, no credit card required. Upgrade to unlimited replies whenever you are ready, and cancel anytime.
Yes. Create and publish Google Business Profile posts, including updates, events, and offers, right from your dashboard. Add images, a call-to-action button, event dates, and coupon codes, then save as a draft or publish now.
Bottie tracks Google Business Profile performance (impressions, website clicks, phone calls, and direction requests), review sentiment, category breakdowns, and topic trends. A Profile Health Score shows how complete your listing is and how well you respond to reviews.
Connect your Google Business Profile in minutes and let every review get a reply in your voice, day or night.
No credit card required • Cancel anytime